Alexa is a great way to control your smart home, get information, and entertain yourself. But what if Alexa isn’t responding to your commands? If your Alexa device is lighting up but not responding, there are a few things you can do to troubleshoot the issue.
In this guide, I have shared 5 ways to troubleshoot your not responding Alexa When lighting up. I will also give you some tips which may be helpful for you.
So, if your Alexa is not responding, don’t worry! Just follow these tips and you’ll be back to using Alexa in no time.
1.Check your internet connection
The first thing you should check is your internet connection. Make sure your Alexa device is online and your router is working fine. To check your internet connection, open a web browser on your computer or phone and try to access a website. If the website loads, your internet connection is working. If the website doesn’t load, your internet connection may be down or there may be a problem with your router or modem. If you can’t access a website, then your internet is down.
2.Restart your Alexa device
If your Alexa device is not working properly, you can try restarting it. To do this, follow these steps:
- Unplug the power cord from the back of your device.
- Wait for 30 seconds.
- Plug the power cord back in.
- Wait for your device to start up.
Restarting your device can often fix minor problems. If your device is still not working properly after restarting it, you may need to contact Amazon customer support for help.
Here are some additional tips for restarting your Alexa device:
Make sure that your device is plugged into a power outlet.
If you are using multiple Alexa devices, try restarting only one device at a time.
If you have recently changed any settings on your Alexa device, try reverting to the previous settings.
3.Check the Microphone
If restarting your device doesn’t work, then you can check the microphone. To do this, open the Alexa app and go to Settings > Device Settings > [Your Device Name]. Under Voice Responses, make sure the Microphone switch is on.
4.Change your wake word
If the microphone is working fine, then you can try changing your wake word. To do this, open the Alexa app and go to Settings > Device Settings > [Your Device Name]. Under Wake Word, pick a different wake word.
5.Reset your Alexa device
If you’ve tried everything and Alexa still doesn’t talk, then you can try resetting your device. To do this, open the Alexa app and go to Settings > Device Settings > [Alexa Device Name]. Under Advanced Options, pick Reset Device. This will erase all your data from your device, so make sure you back up any important stuff before you reset your device.
If you’ve tried everything and Alexa still doesn’t talk, then you might need to contact Amazon customer support for help.
Here are some more tips to help you fix Alexa not talking but lighting up:
- Talk clearly and loudly to your Alexa device.
- Don’t use slang or weird words.
- Make sure your Alexa device is not in a noisy place.
- Try moving your Alexa device closer to your router.
- Update the software on your Alexa device.
Here is Some More info That Might Help You
What to do if Alexa doesn’t talk at all?
If Alexa doesn’t talk at all, even when you press the microphone button, then there might be a problem with your device. Try restarting your device or unplugging it from the power outlet for a few minutes and then plugging it back in. If that doesn’t work, you might need to contact Amazon customer support for help.
What to do if Alexa only talks to some commands?
If Alexa only talks to some commands, then it might be that your device is not set up right. Try setting up your device again by following the instructions in the Alexa app. If that doesn’t work, you might need to contact Amazon customer support for help.
I hope this info helps you.
